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(From left to right) Shannon Shannon, San Bernardino County Workforce Development Board Chair; Valerie Romo; and Bradley Gates, director of Workforce Development.
(From left to right) San Bernardino County Workforce Development Board Chair Shannon Shannon, Valerie Romo and Workforce Development Director Bradley Gates.

When Valerie Romo of Ontario lost her job unexpectedly, she faced a moment of uncertainty that threatened the stability she had built for herself and her son. With bills due, she used her final paycheck to cover rent and food. Determined not to lose everything, she immediately began searching for work, submitting applications online, day after day, with no response.

“I refused to give up,” Romo said. “I got up every morning, dropped my son off at school, and went door-to-door handing out my resume.”

Despite her determination, opportunities remained out of reach — until she was connected to San Bernardino County Workforce Development through the America’s Job Center of California. Romo met Workforce Development Specialist Tamika Tonge, who provided her with personal guidance to rebuild her resume, prepare for interviews and regain confidence.

Within weeks, Romo secured an interview at a psychotherapy office. Initially applying for a receptionist role, she approached the opportunity with authenticity and determination, and her potential was immediately recognized.

What followed was rapid and remarkable growth. Within two months, Romo was promoted to supervisor and now leads a financial literacy initiative, helping individuals and families overcome barriers to housing and stability. She now gives back by connecting others to Workforce Development resources.

Valerie’s journey reflects how Workforce Development does more than connect people to employment — it helps individuals build a future. Through its America’s Job Centers of California, Workforce Development provides career coaching, skills assessments and access to training that support long-term success.

“Valerie’s story shows the power of investing in people at critical moments,” said Board of Supervisors Chairman and Third District Supervisor Dawn Rowe. “With the right support, individuals can overcome hardship and build lasting stability for their families.”

“This is exactly why our work matters,” said Chair of the County Workforce Development Board Shannon Shannon. “When we provide guidance and opportunity, we’re not just helping someone find a job — we’re helping them discover their future.”

Programs like these are made possible through the Workforce Innovation and Opportunity Act. Workforce Development continues to deliver career services and customized support that equip residents with the tools they need to thrive.

To connect with workforce resources, please visit Workforce Development’s website, workforce.sbcounty.gov, call 800-451-JOBS (5627) or follow the department on social media, @SBCWorkforce.  

Workforce Development’s job and resource fairs are Title I, financially assisted programs, and equal opportunity employer programs. Auxiliary aids and services are available upon request to individuals with disabilities. For federal funding disclosure information, visit workforce.sbcounty.gov/about/ffd.


Additional County Update News – April 9, 2026